SUCCESS HIGHLIGHTS

2019-2024

In previous QI work, we partnered with organizations and hospitals across the country to improve behavioral health outcomes, decrease opioid misuse, improve patient safety, reduce harm, improve care transitions, and reduce readmissions.

Our QIN-QIO had the following reach

Nursing Homes

Critical Access Hospitals

Rural IPPS Hospitals

Tribal Hospitals

Rural Emergency Hospitals

During the 12th Statement of Work (SOW) QIN-QIO work that ran from 2019 to 2024, Telligen led a network of partners working on healthcare quality improvement initiatives that are data-driven and locally tailored to improve healthcare quality and outcomes by implementing and spreading evidence-based and best practices. This network included 3,278 providers: 1,795 NHs, 144 Critical Access Hospitals, 33 rural IPPS hospitals, 10 tribal hospitals, and 3 rural emergency hospitals.

Patient Safety

Telligen's 12th Statement of Work results demonstrated marked improvements in patient safety within community health partnerships, nursing homes, and hospitals. Through targeted interventions and collaborative efforts with healthcare providers, Telligen has contributed to a higher quality of care, leading to better patient outcomes and increased compliance with safety standards. 

C.diff Hospitalizations

Reduced by 25.1%

All-Cause Patient Harm

Reduced by 14%

“Our partnership and collaboration with the QIN-QIO has been instrumental to our success in Colorado’s post-acute and long-term care community. Their on-the-ground support for infection control, vaccine hesitancy and quality improvement has been transformative. They are accessible and have been a lifesaving difference in our communityI can confirm that the support, education and guidance we receive from the QIN-QIO are unmatched nationally.”

Leslie Beth Eber, MD
CMDA Immediate Past President, AMDA Medical Director of the Year for 2021

hOSPITALIZATIONS & rEADMISSIONS

Medicare 30-Day Readmissions

Reduced by 18.2%

Avoidable Hospitalizations

Reduced by 12.5%

All-Cause Readmissions

Reduced by 20%

Through rigorous data analysis, targeted interventions, and close collaboration with healthcare providers, Telligen contributed to enhanced patient care transitions and reduced the burden on healthcare systems. These achievements underscore our unwavering commitment to improving patient outcomes and fostering a culture of continuous quality improvement.

cHRONIC dISEASE mANAGEMENT

Our team supported chronic disease management by providing data-driven technical assistance to improve the screening, diagnosis, and treatment of conditions like hypertension and diabetes. By fostering community-wide collaboration, we worked to ensure populations received coordinated, evidence-based care that reduced hospital readmissions and improved long-term health outcomes.

Uncontrolled A1c Levels

Reduced by 37%

Missing A1c Level Documentation

Reduced by 60%

Provider Testimonials

"The QIN-QIO was instrumental in helping us in the maze of COVID-19 regulations and keeping our residents and staff safe."

- Johanna Volm

VP of Clinical Services, Care Initiatives 

Partner Testimonial

"The QIN-QIO has demonstrated the capabilities, capacity, and expertise in championing CMS's vision to foster healthcare transformation... Our work together will continue to help one of our most vulnerable populations..."

- Dr. Joanne Pike

President & CEO

Alzheimer's Association

Provider Testimonials

"There are not obvious answers to some of our challenges and the QIN-QIO helps us find the unique answers. Quality is not only their profession; quality embodies the people you're working with."

- Tandy Warren RN,

CIC Director of Clinical Operations,

Lindsay Municipal Hospital

Partner Testimonials

"What strikes me the most... is their accessibility and ability to integrate themselves to the needs of our healthcare providers and their residents. They understand what it means to care for people in this regulatory environment."

- Jenny Albertson

Director of Quality & Regulatory Affairs

Colorado Health Care Association and Center for Assisted Living

Financial Impact

$136.9M

Avoidable Hospital Expenditures

$57.00

Saved For Every $1.00 Spent

The 12th Statement of Work demonstrated the significant return on investment for the QIO program, with Telligen’s specific initiatives generating $136.9 million in savings by preventing avoidable hospital expenditures. This performance translates to a remarkable return on investment, where every $1.00 spent yielded $57.00 in savings, proving that effective technical assistance and targeted clinical interventions are cost-effective and have a high impact on beneficiary care.