This tool is designed to help the RCA team identify the causes and effects of an event and get to the root cause. The fishbone diagram is a tool to help the RCA team identify the causes and effects of an event and get to the
root cause. The problem or effect is identified at the head or mouth of the fish. Contributing causes are listed on
the smaller “bones” under various cause categories. A fishbone diagram can be helpful in identifying all causes
for a problem.
